As Wikipedia states, a security officer (or security guard) is a person who is paid to protect property, assets, or people. Security guards are usually privately and formally employed civilian personnel. Security officers are generally uniformed and act to protect property by maintaining a high visibility presence to deter illegal and inappropriate actions, observing (either directly, through patrols, or by watching alarm systems or video cameras) for signs of crime, fire or disorder; then taking action and reporting any incidents to their client and emergency services as appropriate.
Courtesy Patrol Specialists, Inc. management believes the Courtesy Compliance officer’s role should be the same as above and much more.PREVENTION
This is accomplished by having officers who are highly visible to the residents, tenants, their guest(s) and potential trespassers. Visibility also ensures that any undesirable person(s) will see the officer and be discouraged from committing any illegal acts and leave the facilities. The officers must be alert and listen for activities that cannot be seen. The officer must be vigilant. When these practices are followed, the officers can follow-up with their observation and reporting skills. As we cannot prevent every criminal act that may occur, by exercising the guidelines above, we can prevent as many as possible.
Any officer assigned to your property will at the minimum, have these basic skills. We will also thoroughly train them on the parameters of the duties assigned, communications with the residents, tenants and guests alongside any onsite members or management, board of directors, or security liaison representatives you may assign.
Courtesy Patrol Specialists also believe in being very proactive while enforcing your rules and regulations. One of our main goals is to always educate the offender on what they may have done wrong and then advise them on what remedies are available to resolve such infractions.