Testimonials

  • Courtesy Patrol is who you need for all your business security needs! Break-ins are on the rise and Courtesy Patrol not only secures your businesses and spaces but they give the personal touch. Their patrol men and woman are top notch and should a problem arise, quick and personal attention is taken to solve your needs!

    Tanya R. (Tustin, CA)
    Nov 18, 2017

  • Courtesy Patrol Specialists are great. They keep our neighborhood safe and are super helpful with all needs. Thank you!…

    Miri S.
    Nov 17, 2017

  • Courtesy Patrol Specialists is a great company that delivers what they promise. They have wonderful customer service and integrity. I would highly recommend them

    Maggie W.
    Nov 17, 2017

  • Great company, Lindsay is great to work with. Our community is much safer since we started using Courtesy Patrol.

    Kevin S.
    Nov 07, 2017

  • Courtesy Patrol does the patrolling in my neighborhood. Quite often when I come home late at night from work I see them in the neighborhood so I know they are on the job. It's also nice tha…t they've managed to get rid of a couple of junk cars that have not moved for months

    Michael H.
    Nov 07, 2017

  • As a property manager that uses Courtesy Patrol Specialists, I appreciate that they follow our communities parking rules and regulations and enforce them where needed in a highly professional and cour…teous manner

    Robin Lowe
    Oct 30, 2017

  • Knowledgeable, professional, and yes, extremely courteous. Lindsey, especially, goes above and beyond, we couldn't be happier with their services. Highly recommend!…

    Morgen H.
    Oct 18, 2017

  • Conscientious, efficient and reliable.

    Doug H.
    Oct 11, 2017

  • Courtesy patrol is responded immediately to a request to safelist my car for a reasonable time. Lindsey is fantastic. Thank you for your protection.

    Linda Chevrier
    Oct 11, 2017

  • Your team is fantastic. Lindsey responded right away to my request. Great customer service. I feel safer knowing our community is protected.…

    Linda C.
    Oct 06, 2017

  • Amazing company. Would definitely recommend them

    Breet S.
    Sep 28, 2017

  • They do the security for my Homeowners Association. Always very professional and responsive. Thank you!…

    James H.
    Sep 25, 2017

  • Still need to work with you guys more before I can give a review.…

    Joshua J.
    Sep 19, 2017

  • Doug and his team are very responsive and seek to find a resolution to issues that arise. I have yet to find homeowners that love security services, so when you can find one that communicates and reso…lves, it makes a manager's life easier. more » Business Response: Kara- thank you for the kind words. We are honored to be able to serve and protect your residents and tenants.

    Kara F.
    Sep 19, 2017

  • Thank you Courtesy Patrol Specialists team for your dedication, and support. Business Response: Stephanie- thank you so much for taking the time to review us. It is our pleasure to work with you and your residents. We are constantly striving to secure and protect your community with loyalty and integrity.

    D M.
    May 02, 2016

  • Courtesy Patrol Specialists is a company that says they offer security services. In reality they only operate to tow cars and get kick backs from the towing companies. They make sure to not call in th…e tows until 3am so as to prevent you from resolving any issue before they tow the car. This company monitors my community and are very shady in their practices. I had called in and safe listed both of my cars as I had just moved into the community and garage was full from moving stuff. This was only a temporary situation as we were moving things in. I called in on Saturday morning and talked to their call service which told me that both vehicles were safe listed. They did not stand by this and towed both cars at 3am. Notice that they did not try to contact me even though they saw both of my cars earlier in the day parked in the same spots and had all of my contact information. They waited until everyone was asleep and then called it in even though they had stated they were safe listed. When I talked to the on call manager I was greeted by a very surly woman named Kathy Miramontes. She accused me of being a liar and only escalated the situation. She should not be in any front facing role in a company - her customer service, communication, and reasoning is terrible. She even went as far as to lie to the community manager saying that we never called in even though there are logs that were time stamped and recorded by their answering service. I did speak to the owner Doug Kantner regarding these issues. He wouldn't talk to me about the 2 cars being towed(which is odd because his is the company that authorized it) but did hear me out about the poor experience I had with Kathy. He seems like a sensible person but was just protecting himself. I mean he does own the business that makes all its money from calling in bogus tows. When we went to retrieve the cars from the towing company I made a joke about how Courtesy Patrol must get kick backs from the towing companies. One of the tow truck drivers there confirmed it and said that someone comes by once a month to collect. Do not use this company for security! I would like to look at their incident logs and see what is being reported. I bet its 90% involved with towing and 10% telling kids to get out of pools.

    Scammedby C.
    Jul 28, 2015

  • PROTECT YOUR FAMILY FROM THIS COMPANY , STAY AS FAR AWAY AS YOU CAN . I AM NOW IN FEAR FOR MY SAFETY FROM THE THUGS AT THIS COMPANY THAT HAVE INTIMIDATED MY WIFE AND CHILDREN . SECURITY OFFICER WAS TAKING PHOTOS OF MY WIFE AND CHILDREN . THEY DO NOT PROTECT THE WILL INTIMIDATE RESIDENTS WITH THE EX-CONS THEY EMPLOY BEWARE / STAY AWAY / STOP BUYER BEWARE !!!!!!!

    D M.
    Dec 21, 2013

  • Crystal Cay
    Thank you Doug and thanks so much for following up! I told the Board how you guys have been on top of it and have towed over 60 vehicles since you've been out there. They are appreciative of the hard work!

    Jen Anaya
    Senior Community Manager
    Amber Property Management

  • No complaints! The officer was very professional with me and I felt comfortable leaving him to do his job.

    Thanks
    JILL FALKNER
    Lifestyle Community Manager

  • You know what....this is what I like about you that you are involved. Things are so much better when an owner is involved. Keep up the good job! (regarding maintenance items for the community)

    Thank you,
    Lisa Parra, CCAM
    Community Manager
    BHE Management Corporation
    11/13/2014

  • Doug

    Just a quick note to let you know how much Angie has helped me with so many issues. She's such an asset for me and I'm sure your company. She's a keeper. Have a nice weekend.

    Kathy Hill,
    Parking Committe Chairwoman
    Surfcrest Community Association
    Huntington Beach

  • Monarch Hills: Motorcycle issue

    I appreciate your help on this, your company is always responsive and the association has mentioned that fact several times.

    Regards,
    Heidi Serena Barker, CCAMR
    Portfolio Manager
    AMMCOR

  • Thank you, you’ve been a refreshing change from the past security company and I appreciate your help.

    Regards,
    Heidi Serena Barker, CCAM®
    Portfolio Manager
    AMMCOR

  • Love the citation report for Lakeshore….it supports our follow up actions ie. warning letters and fines.

    Thanks, Property Manager, Lakeshore