Courtesy Patrol is who you need for all your business security needs! Break-ins are on the rise and Courtesy Patrol not only secures your businesses and spaces but they give the personal touch. Their patrol men and woman are top notch and should a problem arise, quick and personal attention is taken to solve your needs!
Tanya R. (Tustin, CA)
Nov 18, 2017
Courtesy Patrol Specialists are great. They keep our neighborhood safe and are super helpful with all needs. Thank you!…
Nov 17, 2017
Courtesy Patrol Specialists is a great company that delivers what they promise.
They have wonderful customer service and integrity.
I would highly recommend them
Nov 17, 2017
Great company, Lindsay is great to work with. Our community is much safer since we started using Courtesy Patrol.
Nov 07, 2017
Courtesy Patrol does the patrolling in my neighborhood. Quite often when I come home late at night from work I see them in the neighborhood so I know they are on the job.
It's also nice tha…t they've managed to get rid of a couple of junk cars that have not moved for months
Nov 07, 2017
As a property manager that uses Courtesy Patrol Specialists, I appreciate that they follow our communities parking rules and regulations and enforce them where needed in a highly professional and cour…teous manner
Oct 30, 2017
Knowledgeable, professional, and yes, extremely courteous. Lindsey, especially, goes above and beyond, we couldn't be happier with their services. Highly recommend!…
Oct 18, 2017
Conscientious, efficient and reliable.
Oct 11, 2017
Courtesy patrol is responded immediately to a request to safelist my car for a reasonable time. Lindsey is fantastic. Thank you for your protection.
Oct 11, 2017
Your team is fantastic. Lindsey responded right away to my request. Great customer service. I feel safer knowing our community is protected.…
Oct 06, 2017
Amazing company. Would definitely recommend them
Sep 28, 2017
They do the security for my Homeowners Association. Always very professional and responsive. Thank you!…
Sep 25, 2017
Still need to work with you guys more before I can give a review.…
Sep 19, 2017
Doug and his team are very responsive and seek to find a resolution to issues that arise. I have yet to find homeowners that love security services, so when you can find one that communicates and reso…lves, it makes a manager's life easier. more »
Kara- thank you for the kind words. We are honored to be able to serve and protect your residents and tenants.
Sep 19, 2017
Thank you Courtesy Patrol Specialists team for your dedication, and support.
Stephanie- thank you so much for taking the time to review us. It is our pleasure to work with you and your residents.
We are constantly striving to secure and protect your community with loyalty and integrity.
May 02, 2016
Courtesy Patrol Specialists is a company that says they offer security services. In reality they only operate to tow cars and get kick backs from the towing companies. They make sure to not call in th…e tows until 3am so as to prevent you from resolving any issue before they tow the car.
This company monitors my community and are very shady in their practices. I had called in and safe listed both of my cars as I had just moved into the community and garage was full from moving stuff. This was only a temporary situation as we were moving things in. I called in on Saturday morning and talked to their call service which told me that both vehicles were safe listed. They did not stand by this and towed both cars at 3am. Notice that they did not try to contact me even though they saw both of my cars earlier in the day parked in the same spots and had all of my contact information. They waited until everyone was asleep and then called it in even though they had stated they were safe listed. When I talked to the on call manager I was greeted by a very surly woman named Kathy Miramontes. She accused me of being a liar and only escalated the situation. She should not be in any front facing role in a company - her customer service, communication, and reasoning is terrible. She even went as far as to lie to the community manager saying that we never called in even though there are logs that were time stamped and recorded by their answering service.
I did speak to the owner Doug Kantner regarding these issues. He wouldn't talk to me about the 2 cars being towed(which is odd because his is the company that authorized it) but did hear me out about the poor experience I had with Kathy. He seems like a sensible person but was just protecting himself. I mean he does own the business that makes all its money from calling in bogus tows. When we went to retrieve the cars from the towing company I made a joke about how Courtesy Patrol must get kick backs from the towing companies. One of the tow truck drivers there confirmed it and said that someone comes by once a month to collect. Do not use this company for security! I would like to look at their incident logs and see what is being reported. I bet its 90% involved with towing and 10% telling kids to get out of pools.
Jul 28, 2015
PROTECT YOUR FAMILY FROM THIS COMPANY , STAY AS FAR AWAY AS YOU CAN .
I AM NOW IN FEAR FOR MY SAFETY FROM THE THUGS AT THIS COMPANY THAT HAVE INTIMIDATED MY WIFE AND CHILDREN .
SECURITY OFFICER WAS TAKING PHOTOS OF MY WIFE AND CHILDREN . THEY DO NOT PROTECT THE WILL INTIMIDATE RESIDENTS WITH THE EX-CONS THEY EMPLOY
BEWARE / STAY AWAY / STOP BUYER BEWARE !!!!!!!
Dec 21, 2013
Thank you Doug and thanks so much for following up! I told the Board how you guys have been on top of it and have towed over 60 vehicles since you've been out there. They are appreciative of the hard work!
Senior Community Manager
Amber Property Management
No complaints! The officer was very professional with me and I felt comfortable leaving him to do his job.
Lifestyle Community Manager
You know what....this is what I like about you that you are involved.
Things are so much better when an owner is involved. Keep up the good job!
(regarding maintenance items for the community)
Lisa Parra, CCAM
BHE Management Corporation
Just a quick note to let you know how much Angie has helped me with so many issues. She's such an asset for me and I'm sure your company. She's a keeper. Have a nice weekend.
Parking Committe Chairwoman
Surfcrest Community Association
Monarch Hills: Motorcycle issue
I appreciate your help on this, your company is always responsive and the association has mentioned that fact several times.
Heidi Serena Barker, CCAMR
Thank you, you’ve been a refreshing change from the past security company and I appreciate your help.
Heidi Serena Barker, CCAM®
Love the citation report for Lakeshore….it supports our follow up actions ie. warning letters and fines.
Property Manager, Lakeshore
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